Last Updated 09.10.2019
Our privacy commitments are as follows:
We will be as transparent with our users on the collection, handling and securing of Personal Data that we receive.
As long as we are in possession of the users Personal Data, all information shall be kept up to date and protected with the appropriate safety measures.
Registered Members and Attendees
We collect the following Personal data from or about you as a Stardust Media Sdn. Bhd. customer:
The Personal Data collected directly from the user through our online registration process: Name, Email Address, Age, Phone Number and Postal address. Our legal basis for the collection and processing of this data is the provision to you of the services purchased by you.
Personal Data collected automatically from the use of the user from the Sites. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is to be able to operate the Sites and provide you with access to the pages you wish to access.
Personal Data received indirectly through our suppliers which enables us to create and store a record of your purchase history. The legal basis for collecting and processing this personal data is our legitimate interests in knowing more about our customers.
We use your Personal Data:
For the administration of our events you have registered to attend and to contact you about future events (for example about your attendance requirements and with details on where to obtain).
To contact you with marketing messages which you have requested or agreed to receive from us (for example via email);
To contact you with surveys and feedback requests (for example relating to a show you attended and more);
To analyze the purchase history of our customers and the way our customers use the Sites.
Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places cookies on your computer, to enable Google to provide us with activity reports relating to the Sites. Google uses this data only to provide us with information on how users use the Sites and does not associate your IP address with any other data held by Google. The information generated by Google cookies about your use of the platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. You may refuse these cookies by selecting the appropriate settings on your browser or by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.
We will share your Personal Data with social media sites to enable them to provide marketing messages that you have agreed to receive from them. The social media sites we share your Personal Data with as at the date of this Privacy Notice and their respective privacy statements are:
Facebook: https://www.facebook.com/privacy/explanation Instagram: https://help.instagram.com/519522125107875
Email Newsletter Subscribers
We collect the following data from you as a Stardust Media Sdn. Bhd. email newsletter subscriber: Data Collected Directly: User’s Name, Email Address, Postal Address and Age.
Data Collected Indirectly: Your generic worldwide location (no specific position), your IP address and your general interactions with any emails sent to you (if viewed and/or if interacted with in any way).
We use your Personal Data:
To contact you about our content (for example film submissions or competitions);
To contact you with future event marketing messages (for example with branded newsletters or an advertisement on Facebook);
To send you surveys or feedback requests (for example after you attended an event);
To find out more about our guests and their preferences (for example by analyzing your Stardust Media interactivity and event attendance history).
We maintain technical and physical safeguards that are designed to protect the security and integrity of your Personal Data, and to guard it against accidental or unauthorized access, use, alteration or disclosure to unauthorized third parties. These measures include device encryption, firewalls and virus checking procedures.
Where we keep Personal Data files on local devices these devices are protected and accessible only to authorised Stardust Media Sdn. Bhd. employees.
We regularly review our security systems to ensure that your Personal Data remains safe and secure.
Your Rights in Relation to Personal Data
You can update your subscription preferences or unsubscribe from our marketing communications at an time by following the link in the footer of the last email you received from one of our brands (“Update your subscription preferences” or “Unsubscribe”) or by sending your request with detailed instructions for our Customer Services team.
You have the right to update and correct the personal information on your account. You also have the right to request from us all personal information that we hold that relates to you, to request restriction of the processing of that data and to request that we delete that data.
Where allowed by applicable law there may be an administrative charge for supply of copies of data and we may also require you to provide us with appropriate identification before we comply with this request. You also have the right to object to our continued processing of your personal data. You may also have the right to data portability. If you have a complaint about the way in which we use your personal information you have the right to complain.
You can contact us with questions about the personal information we hold about you using the contact information provided in the contact us section of this privacy notice.
Changes to our Privacy Notice
Stardust Media Sdn. Bhd. is the Data Controller in respect of any Personal Data that you submit to us or that we collect from or about you. We are a registered company in Malaysia (Company no. ….) with registered offices at ….
Stardust Media Sdn. Bhd. (Address…)